Frequently Asked Questions

To rent a car, you’ll need a valid driver’s license, proof of insurance (if you have personal coverage), and a form of payment. Drivers must be at least 21 years old to rent a vehicle.

With our contactless pickup option, there’s no need to wait at the rental counter. We’ll send detailed instructions on where and how to access your vehicle at the airport, so you can begin your journey without delay. This process allows you to get on the road quickly and conveniently.

While we strive to provide the specific model you request, availability may vary. You can browse our fleet online, and if your preferred model is unavailable, we’ll ensure you have a comparable vehicle that meets your needs.

Guests may cancel more than 24 hours before the scheduled trip start time and receive a 100% refund of the total booking amount. Cancellations made within 24 hours are subject to a 20% cancellation fee. No-shows or cancellations after the trip start time are non-refundable unless approved in writing.

No, we believe in transparent pricing. Any additional charges, such as for insurance coverage or extra mileage, are clearly outlined at the time of booking. If you have questions about specific fees, feel free to reach out.

Yes, we offer a variety of insurance options to suit your needs. If you have personal insurance, it may cover your rental. However, we also provide coverage for those who prefer additional peace of mind, which you can select during the booking process.

If you’d like to extend your rental, simply contact us, and we’ll do our best to accommodate your request based on availability. Any additional days will be added to your reservation with the corresponding rate adjustments.

If you experience a breakdown, flat tire, lockout, or another roadside emergency during your trip, please call our commercial roadside assistance provider immediately at +1 (855) 866-3161.

Yes. Rentals include 200 miles per day. Additional mileage may be subject to extra charges.

Booking with us is easy! You can reserve a car online through our website, call us at (719) 224-8876, or email us at [email protected]. Once booked, you’ll receive a confirmation and any necessary details for your pickup.