STILL NOT SURE?

Frequently Asked Questions

1. What documents do I need to rent a car?

To rent a car, you’ll need a valid driver’s license, proof of insurance (if you have personal coverage), and a form of payment. Drivers must be at least 21 years old to rent a vehicle.

2. How does the contactless pickup at Denver International Airport work?

With our contactless pickup option, there’s no need to wait at the rental counter. We’ll send detailed instructions on where and how to access your vehicle at the airport, so you can begin your journey without delay. This process allows you to get on the road quickly and conveniently.

3. Can I reserve a specific car model?

While we strive to provide the specific model you request, availability may vary. You can browse our fleet online, and if your preferred model is unavailable, we’ll ensure you have a comparable vehicle that meets your needs.

4. What is your cancellation policy?

Yes, we ask that you return the vehicle with a full tank of gas. If you prefer, you can opt for our pre-paid fuel option at pick-up, allowing you to return the car at any fuel level. Otherwise, a refueling charge will apply if the tank is not full at drop-off.

5. Are there any hidden fees?

No, we believe in transparent pricing. Any additional charges, such as for insurance coverage or extra mileage, are clearly outlined at the time of booking. If you have questions about specific fees, feel free to reach out.

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6. Do you offer insurance options?

Yes, we offer a variety of insurance options to suit your needs. If you have personal insurance, it may cover your rental. However, we also provide coverage for those who prefer additional peace of mind, which you can select during the booking process.

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7. Can I extend my rental period?

If you’d like to extend your rental, simply contact us, and we’ll do our best to accommodate your request based on availability. Any additional days will be added to your reservation with the corresponding rate adjustments.

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8. What happens if I experience a breakdown or emergency?

In the unlikely event of a breakdown, contact our support team immediately at +1 (719) 224-8876. We’ll arrange roadside assistance to get you back on the road as quickly as possible.

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9. Is there a mileage limit on the rental?

Yes, our rentals come with a daily mileage allowance, which varies depending on the vehicle type. Additional mileage is available for a fee, which will be clearly stated in your rental agreement.

10. How can I book a vehicle with Colorado Cruisers?

Booking with us is easy! You can reserve a car online through our website, call us at +1 (719) 224-8876, or email us at [email protected]. Once booked, you’ll receive a confirmation and any necessary details for your pickup.

Our mission is to make car rentals easy and convenient, providing reliable cars and great service for your needs.

Our Location

📍25200 E 68th Ave, Aurora, CO 80019

📧 [email protected]

Business Hours

Mon - Sun: 8:00 AM - 6:00 PM

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